ae44 puts your privacy first
ae44 tells you with complete transparency how your personal information is collected, stored, and protected.
1. Introduction and Scope
This Privacy Policy ("Policy") sets out the terms governing the collection, use, storage, and protection of information between the ae44 platform ("ae44", "we", "our") and its users ("you", "your"). By registering an account or using any service on the ae44 website ae44.cam, you are considered to have agreed to this Privacy Policy.
ae44 is a trusted and secure online gaming platform for players in Bangladesh. We believe it is our ethical responsibility to ensure the proper protection of your personal information. This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.
This policy applies to ae44's main website, mobile browser version, and all services provided through ae44. ae44 is not responsible for the privacy practices of any third-party websites or services.
2. What Information We Collect
ae44 may collect the following types of information for the purpose of providing services and ensuring security.
2.1 Information You Provide Directly
When you register with ae44, verify your account, or contact our support team, you provide certain information directly.
- Full name and date of birth (for age verification)
- Email address and phone number (for communication)
- Username and password (for account security)
- Address (for identity verification)
- National ID card or passport details (for KYC process)
- Payment information (bKash, Nagad, Rocket, Upay, bank account)
2.2 Automatically Collected Information
Some information is collected automatically while you use the ae44 platform. This information is primarily used to improve platform security and the user experience.
- IP address and device information
- Browser type and operating system
- Session logs and login timestamps
- Game history and transaction records
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive necessary information from payment processors or identity verification services. This information is used solely for the purpose of securing your account and verifying transactions.
3. Purpose of Using Your Information
ae44 uses your information only for specific, lawful, and relevant purposes. We never sell your information to third parties without your consent.
Service Delivery
Your information is used to manage your account, process transactions, carry out deposits and withdrawals, and ensure gaming services.
Identity and Age Verification
Under ae44's rules, only users aged 21 or older may use the platform. Your information is needed to confirm this verification.
Security and Fraud Prevention
Information is analyzed to detect and prevent unauthorized account access, fraudulent transactions, and suspicious activity.
Customer Support
Relevant account information is needed to provide you with effective assistance through 24/7 live chat and email support.
Legal Compliance
Necessary records are maintained to comply with applicable laws, regulations, and regulatory directives.
Service Improvement
Information helps improve the platform's performance, design, and quality of service by analyzing the user experience.
4. Storage and Protection of Information
ae44 applies industry-standard technical and organizational measures to protect your information. Our servers are secured with encryption technology and regular security audits are conducted.
4.1 Encryption and Technical Security
- All data transfers are secured through SSL/TLS encryption
- Sensitive data (passwords, payment data) is stored in encrypted form
- Firewall and security monitoring systems are active
- Regular security audits and vulnerability assessments are conducted
4.2 Data Retention Period
ae44 retains your information only for as long as required to provide services and meet legal obligations. After account closure, information may be retained for the following reasons:
- The period required for resolving legal disputes
- Obligation to retain audit records of financial transactions
- Fraud prevention and security requirements
- The period specified under regulatory authority directives
4.3 Access Control
Your personal information can only be accessed by authorized ae44 staff and only to the extent required by their responsibilities. All staff are trained on privacy matters and operate under strict confidentiality agreements.
5. Sharing and Disclosure of Information
ae44 does not sell your personal information to any third party. Information may be shared in the following limited circumstances.
5.1 Service Providers
Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These providers are required to comply with ae44's privacy standards.
5.2 Legal Obligations
ae44 is obliged to comply with the law if disclosure of information is required by court order, government regulatory authority directive, or applicable legislation. In such cases we will provide only the information that is necessary.
5.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance and the new authority will also be bound to comply with this privacy policy.
6. Cookies and Tracking
The ae44 platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: These are essential for maintaining login sessions and ensuring core functionality — they cannot be disabled.
- Performance Cookies: Used to analyze platform usage for improvement purposes.
- Preference Cookies: Used to remember your language, layout, and personalized settings.
- Security Cookies: Help verify account security and prevent fraud.
6.2 Cookie Control
You have the option to disable non-essential cookies through your browser settings. However, disabling certain cookies may limit some ae44 functionality and reduce the quality of service.
7. Your Rights Regarding Your Information
ae44 respects your data rights. Your rights are set out in detail below.
Right to Access Information
You have the right to know what information ae44 has collected from you and how it is being used. If you make a request through support, we will provide the information within the applicable timeframe.
Right to Correct Information
If the information we hold about you is incorrect or incomplete, you have the right to have it corrected. This change can be made through account settings or by contacting support.
Right to Delete Information
In certain circumstances you may request deletion of your personal information. However, it may not be possible to delete all information due to legal obligations or active disputes.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. If such a request is accepted, we will stop the relevant activity.
To exercise any of the rights above, contact ae44's support team. We will aim to respond to your request within 30 days of receipt.
8. Protection of Minors
ae44 is strictly committed to protecting minors. This platform is for users aged 21 or older only. We do not knowingly collect any information from minors.
Age is verified during the registration process. If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete the relevant information.
If a parent or guardian believes their child is using ae44, please notify our support team immediately.
9. Policy Changes and Updates
ae44 may update this privacy policy when necessary. The policy may be revised due to changes in services, legal obligations, or security improvements.
For significant changes, we will send a notice to your registered email address or display a notification on the platform. Continued use of ae44 after a change is made will be considered as your agreement to the updated policy.
The "Last Updated" date of each version will be displayed at the top of this page. We recommend that you review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact ae44's support team. We provide assistance in Bengali.
Your privacy is of the highest importance to ae44. We are committed to ensuring your information is always handled safely, securely, and with respect. Maintaining your trust in ae44 is our top priority.